Quota messages and model errors

Quota messages

"You've used up your 5-hour tokens"

You reached your plan's rolling 5-hour limit. The message reads like 5-hour token limit reached (used / limit tokens): what is left is not enough for another step. The card shows when your quota frees up. The 5-hour window frees up gradually as older usage ages out, so you do not always have to wait the full 5 hours.

"You've used up this month's tokens"

You reached your plan's monthly limit. It resets at the start of your next monthly cycle: the 1st of the month on Free, and on paid plans the day of the month your subscription started.

What to do

Wait for the time shown on the card.
Use your own keys or Claude accounts. Models on your own API keys and your Claude accounts keep working, and their usage doesn't count toward your RoGenie quota.
Invite friends. Each friend who subscribes adds bonus quota. See Referrals.
Upgrade. The card lists plans with higher limits; an upgrade applies immediately. See Billing.
Spend less per step. Switch to Auto (intelligent & cheap) and summarize long chats.

Everything RoGenie already built stays in your place. When your quota frees up, ask it to continue.

"You've used N% of your quota"

A heads-up at 75% of either limit. Switch to cheaper model moves the chat to Auto (intelligent & cheap).

Model errors

"Spell Failed"

The model or its provider returned an error RoGenie could not recover from. The card says what went wrong, with:

Regenerate to try again, and
Switch model to pick another model.

RoGenie already retries and falls back to other routes automatically, so a Spell Failed card usually means every route for that model failed at that moment. Trying again a little later, or another model, usually works.

"The API key you supplied for this provider was rejected"

A key you added in Settings was refused by the provider: revoked, mistyped, out of credit, or without access to that model. The card offers Open Settings › Providers to replace it. Until you do, runs use RoGenie's own route and your RoGenie quota.

"This conversation no longer fits the model's context window"

The chat has grown bigger than the model can hold. Type /summarize to compact it and try again, switch to a model with a larger window, or start a new chat. See Chat memory and summarizing.

"No available channel for that model" or "could not get a response"

The provider has no capacity for that model right now, or every route failed. Pick another model or try again shortly. With an Auto mode selected, RoGenie routes around failing models by itself.

The model cannot see your image

Some models cannot read images. If you attached one, RoGenie says the image was not delivered. Switch to a model that supports images and send again.

Sending problems

Message	What it means	What to do
This message is too large to send	The text and files together are over the limit for one message.	Remove a file or shorten the text. Each file can be up to 10 MB.
The connection dropped while this message was on its way, so RoGenie never got it	Your connection broke during sending.	Click Send again.
A photo could not be uploaded, so the message was not sent	An attachment failed to upload.	Try again, or attach a smaller image.
Rate limit reached. Try again later.	Too many requests in a short time. Nothing ran.	Wait a moment, then send again.
Wait for the current response to finish, or stop it.	You tried to regenerate, edit or approve while a run is going.	Wait, or press Stop.
Your session ended	You were signed out. Your unsent message is kept.	Sign in again.
Verify your account to keep using RoGenie	Your account needs a verified email, Discord or Google.	See Verify your account.

Runs that ended early

Interrupted: the run was cut off before RoGenie saved a final reply, for example by a server restart. Completed work is kept in your place and in the log. Ask RoGenie to continue.
"RoGenie stopped before answering this: the connection or the server dropped." Click Retry.
Partly done: the run hit an error after doing real work. Check the log for what finished, then ask RoGenie to finish the rest.

Still stuck?

Report the message with the Report issue button, or ask in the Discord. See Get help.