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Privacy, data and deleting your account

What RoGenie processes and why, what it can see in Studio, how your keys are kept, who else is involved, and how to delete your account.

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This is a plain-language summary. The binding text is the Privacy Policy and the Terms of Service.

What RoGenie processes

  • Account details: username, email, sign-in profile details from Google or Discord if you link them, and your sessions.
  • Your work: chats, prompts, model responses, screenshots, attachments, generated mascots, and the results of Studio tools needed to do what you ask.
  • Usage records: token counts, which models and routes were used, timestamps, your plan and rate-limit state.
  • Billing records: Stripe customer, subscription, price and payment event identifiers. RoGenie never sees your full card details; Stripe handles payment.

RoGenie uses this to sign you in, run Studio-connected work, get model responses, apply usage limits, look into reports you send, keep the service safe, and handle billing.

What RoGenie can see in Studio

Only the place you have open in a paired Studio, and only while it is paired: the scene, its scripts and properties, your selection, and screenshots RoGenie takes. RoGenie does not read other files on your computer.

The optional RoGenie Bridge only forwards generation and image-upload commands; it does not run code or read your files.

Who else is involved

  • AI model providers. To answer you, your prompts and the relevant context are sent to the AI provider that runs the selected model.
  • Stripe processes payments.
  • Google and Discord, if you sign in with or link them.
  • Discord also hosts community support and reports.

Your API keys

Keys you add in Settings › Providers are stored only for your account, used only to route your requests, never shown again once saved, and redacted from logs in known formats. Never paste passwords, private keys or other secrets into chats.

Your place's data stays in your place

Project notes are stored inside your place at ServerStorage.RoGenie.ProjectNotes, so anyone who can edit the place can read them. Keep secrets out of them.

Delete your account

  1. If you have an active paid subscription, cancel it first (Settings › Account & Usage › Manage billing, then cancel in the Stripe billing portal). Deletion is refused while a Stripe subscription is active.
  2. Open Settings › Account & Usage and scroll to the Danger zone.
  3. Type DELETE to confirm and click Delete account forever.

Your account, chats, folders, keys, screenshots and mascots are removed for good. Deletion also removes sessions, Studio pairings, usage records and settings where supported. This cannot be undone.

Deleting your account does not change your Roblox places: anything RoGenie built, and any project notes, stay in your place files. Assets already uploaded to Roblox stay on Roblox.

Questions

For privacy or account questions, contact the RoGenie team through the Discord or the Support page.

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