RoGenie policies

Billing and Plans

Last updated: June 7, 2026

Free Accounts

Anyone can create a free RoGenie account and start building with hosted usage limits and BYOK support. No invite or approval is required. Upgrade to a paid plan any time for higher limits.

Public Plan Structure

  • Free: $0 per month, 250K tokens per 5 hours and 2M per month, every built-in model, and BYOK support.
  • Starter: $5 per month, 750K tokens per 5 hours and 7.5M per month.
  • Builder: $19 per month, 3M tokens per 5 hours and 30M per month, and you can connect your own Claude accounts.
  • Pro: $49 per month, 8M tokens per 5 hours and 75M per month, and you can connect your own Claude accounts.
  • Studio: $99 per month, 20M tokens per 5 hours and 150M per month, and you can connect your own Claude accounts.

Checkout and Renewals

Paid subscriptions are processed through Stripe. Plan access changes only after RoGenie receives and verifies signed billing events from Stripe. You can change plan from the app: upgrades take effect immediately and are prorated, and downgrades are scheduled for the end of the current period.

Cancellations

Users with a Stripe-backed subscription can open the billing portal from Settings and cancel at period end. Access remains active through the paid period unless the subscription is otherwise invalid or revoked.

Failed Payments

Failed renewal events may mark a paid subscription past due. A later successful payment event may restore active status.

Refunds

Refunds are not automatic. Ask through the Support page and RoGenie reviews each request. A refunded or disputed payment also ends any referral bonus it earned.

Questions

Use the Support page for billing questions or refund requests.

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